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Help & Support — CitiMaster Expert Services LLP

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Support Hours

Monday – Sunday  |  8:00 AM – 9:00 PM IST  |  Average reply: 5 minutes on WhatsApp

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Email

For detailed queries, complaints & feedback

hello@citimaster.co.in
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Call Us

Speak directly with our support team

+91 6304751355

Frequently Asked Questions

How do I book a service?

WhatsApp us at +91 6304751355 with your service requirement, location in Jhansi, and preferred time. We'll match you with a verified professional and confirm your booking within minutes.

How do I cancel a booking?

Contact us on WhatsApp or call us before your scheduled service time. Cancellations made more than 2 hours in advance are free of charge. See our Refund & Cancellation Policy for details.

Are your service professionals verified?

Yes. All CitiMaster professionals undergo background verification, identity checks, and skill assessment before being listed on our platform. We only list trusted, local experts.

What areas in Jhansi do you serve?

We cover all major areas of Jhansi including Civil Lines, Sadar Bazar, Cantt Area, Sipri Bazar, Gole Ka Mandir, Lakshmi Tal, Niwari Road, Datia Road, Nowgong Road, and more. If you're unsure, just WhatsApp us!

How do I register as a service provider?

Visit our Provider Registration page to get started. Listing is FREE with no upfront fees.

I'm not happy with the service. What do I do?

Contact us immediately on WhatsApp with your booking details. We will arrange a re-service or initiate a refund as per our policy. Your satisfaction is our guarantee — काम हो गओ, तब पैसे!

How can I download the CitiMaster app?

Search "CitiMaster" on Google Play Store or click here to download. iOS app coming soon.